HP scanner not working but the printer is – By updating the printer drivers you will also update the scanner.Users reported the following related issues that will also be covered in the solutions below: To solve your HP printer, you might have to reinstall or upgrade the driver for the printer.Īlternatively, the problem might be caused by compatibility difficulties, or it could even be that your Windows Defender is blocking specific crucial files and programs.

The issue with the HP printer not printing arises from malfunctioning drivers most of the time. Why can I print but not scan on my HP printer? Some users have stated on forums that their HP printers don’t scan after a platform upgrade. That’s especially the case for users who have just upgraded to Windows 10/11 from Win 7 or 8.1. Yet, HP printers can still have their occasional scanning hiccups. Printers such as the HP Deskjet 2130 and Envy 5540 are highly rated models. HP models are typically all-in-one printers with which users can print and scan. HP is among the biggest printer brands for Windows 10&11.

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